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Join a Team with a Passion for Networking Better

The FG team is driven to help companies, governments and healthcare organizations buy better, connect better and manage better. Our team is driven by a mission to serve our clients with exemplary advice and
technical implementation.

If you would like to join our team, we invite you to review the following openings and submit a resume to info@networkbetter.com. Include “Resume” and the job title in the subject line.

Job Posts

Job title Telephony Engineer
FG Division Pointcore Network Services
Location Illinois or remote
Full or part-time Full time, Exempt
Job Description JOB DESCRIPTION PCNS Telephony Engineers design, implement, and help support a large Cisco-based telephony environment as well as the telephony environments of other PCNS Healthcare clients. Interpersonal Skills/Characteristics • Organized professional who can prioritize and deliver multiple concurrent projects/tasks • Functions well in a team environment and is equally successful functioning independently • Manages time effectively and meets deadlines • Able to communicate effectively with all levels of the organization • Consistently exercises sound judgment in alignment with business and technical best practices Qualifications • Associate degree, Bachelor’s Degree, or equivalent education and experience • Four years of experience supporting and implementing telecommunication solutions • Able to define, communicate, and implement a business-driven telephony strategy • Experience engineering, deploying, maintaining, and debugging: o Cisco Unified Call Managers o Cisco Unity Connection o Cisco Emergency Responder o VoIP Gateways and telephones • Able to develop technical processes in alignment with business and industry best practices • Provide and maintain thorough documentation • Operational knowledge of large distributed Local Area and Wide Area Networks Additional Experience Preferred but not Required • Experience with Call Recording solutions • Experience with SIP • Experience with InformaCast • Industry recognized telephony and data networking certifications • Experience interoperating different PBX environments as part of Enterprise • General knowledge of Unified Cisco Contact Center Enterprise. Posted January 31, 2023
How to apply: Send your resume and cover letter to: csummers@pointcorens.net
Job title Senior Wireless Network Engineer
FG Division Pointcore Network Services
Location Illinois or remote
Full or part-time Full-time, Exempt
Job Description JOB DESCRIPTION The senior wireless network engineer will oversee the workflow involved in maintaining enterprise wireless networks in a healthcare environment. You will be responsible for designing, implementing, and supporting the network infrastructure, resolving advanced support issues, and mentoring the junior-level network engineering staff. Develops systems specifications, technical implementation plans, and coordinate complex installation projects with clients and vendors without supervision. Provides support and continued development of a wireless infrastructure supporting current industry standards, business requirements and defined Service Level Agreements (SLAs). Interpersonal Skills/Characteristics • Exhibits a high level of initiative and resourcefulness • Demonstrates excellent organizational skills • Demonstrates excellent written and verbal communication skills • Able to prioritize and balance multiple projects and tasks • Works effectively while providing leadership to junior team members • Manages time efficiently and meets deadlines • Develops and aligns technology solutions with business goals • Consistently exercises sound judgment in alignment with business and technical best practices. • Consistently provides thorough documentation of network solutions Qualifications • Associate’s Degree, Bachelor’s Degree, or equivalent education and experience • Five years of experience in wireless network support and project implementation • Working knowledge and design of large distributed Wireless Networks • Able to design wireless network solutions after gathering pertinent business and technical requirements • Working knowledge of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) • Working knowledge of wireless survey tools like Ekahau • Experience troubleshooting wireless networks using packet decoding toolsets • In-depth understanding of multiple wireless manufacturer products and their functionality with emphasis on Cisco and Extreme • Experience leading technical deployment teams • Working knowledge of current and developing wireless standards. Posted January 31, 2023
How to apply: Send your resume and cover letter to: csummers@pointcorens.net
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